Shipping policy
SHIPPING POLICY
Evoura Health
Last updated: April 2026
PROCESSING TIME
All orders are processed within 1–3 business days of being placed. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with your tracking information once your order has been dispatched.
STANDARD SHIPPING
Estimated delivery time: 9–14 business days
We currently ship to all standard delivery destinations. Please allow the full delivery window before contacting us about your order, as shipping times can vary depending on your location and local postal services.
PLEASE NOTE
- Delivery times are estimates and are not guaranteed. Delays may occasionally occur due to customs processing, high demand periods, or factors outside our control.
- Evoura is not responsible for any delays caused by customs or local postal services.
- Once your order has been dispatched, you will receive a tracking number to monitor your delivery.
- We are not responsible for packages delivered to an incorrectly provided address. Please double-check your shipping details at checkout.
LOST OR MISSING ORDERS
If your order has not arrived within 14 business days of your dispatch confirmation, please contact us at support@evourahealth.com and we will investigate promptly.
CUSTOMS & DUTIES
For international orders, your package may be subject to customs fees or import duties upon arrival. These charges are the responsibility of the customer and are not covered by Evoura. Please check your local customs regulations before ordering.
CONTACT US
If you have any questions about your order or our shipping policy, please get in touch:
Email: support@evourahealth.com
Website: evourahealth.com